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Fraud
FRAUD -THE INVISIBLE ENEMY
How to prevent, detect and investigate fraud
Would you know if fraud was occurring in your organisation?
Do you know what the major fraud risks are in your business?
Does your organisation have a fraud prevention strategy?
Do you have a formal programme to tackle the risk posed by fraud?
Do you have the use of any automated fraud detection techniques?
If fraud is suspected do you have a clearly defined approach for
managing the investigation?
If you have answered "no" to any of the above questions
you are not alone.
Recent surveys have revealed that many organisations do not have
a formalised approach to fraud prevention, detection or investigation.
Furthermore most survey respondents stated that their organisations
were not taking the risk of fraud seriously enough. Staff invariably
did not receive any fraud awareness training.
- Many organisations rely on internal controls to prevent
and detect fraud. This is unwise. The fraudster invariably knows
your controls well and how to bypass them.
- Furthermore, in today's competitive environment internal
controls have often been badly mauled as a result of "down-sizing",
removal of management layers and employee empowerment
- Complacency, poorly applied procedures and the frenetic
pace of change are the fraudster's main allies
- Add to this the ever-increasing reliance on technology,
and it is no great surprise that fraud is escalating both in frequency
and magnitude - in all industry sectors and all economies.
- The most worrying factor however is that fraud will be
primarily committed by your own staff, and by those you probably
trust the most
- One recent survey revealed that 84% of the worst frauds
were committed by employees, nearly half of whom were managers
with more than 5 years service.
This highly interactive 2-day course will enable participants
to
- develop a best practice fraud prevention programme, using
the latest techniques,
- understand and apply techniques to enhance fraud detection.
- develop a successful fraud investigation strategy and implement
a clearly defined approach
Course Outline
Day 1 - Understanding the Risks and Evaluating the Controls
Background
- Fraud explained: definitions and nuances
- Who commits fraud?
- Trends and statistics regarding detected fraud
- Why fraud is probably being perpetrated now in your
organisation.
- 20 fraud case histories and the lessons to learn
Evaluating the fraud risks
- Building a picture of the major fraud risks in your
organisation.
- The top 20 fraud indicators
- How to spot the danger signals
Creating a fraud control culture
- Why traditional internal controls are unlikely to prevent
fraud.
- Putting yourself in the mind of the fraudster
- Examination of typical controls in place to mitigate
the risks
- Outline of a successful fraud prevention programme.
- Establishing and implementing effective anti-fraud policies
- Development of a fraud awareness training programme
- Communicating standards of expected behaviour /ethics
- The need for strong and consistent action when fraud
is suspected or discovered.
- The relationship between fraud, risk and control
- The roles, responsibilities and liabilities of auditors,
management, specialists and others
Aiming for a cost-effective balance between prevention and detection
- Use of management check-lists
- Company policy on consequences of committing fraud
- Facilitation of whistle blowing
- Pros and cons of external hot-lines
- Preparing and implementing fraud contingency plans
- How to ensure fraud investigation is always given top
priority
- Use of successful fraud investigation as a moral deterrent
- Managing the external coverage of proven fraud
Day 2 - Fraud detection and investigation
Fraud detection
- Fraud profiling - how to target the right systems
- Fraud Risk prioritisation
- How to get the information you need
- The use of data mining
- The use of Internal and external databases
- Benfords Law and its importance in fraud detection
- Automated fraud detection
- How to put the techniques into use in your organisation.
- Designing proactive IA programmes
- Auditors fraud toolkit
- How to target fraud sensitivity by completing specific
fraud reviews
What to do when you suspect fraud
- Typical fraud scenario
- How to decide who needs to be told
- Determining the objectives of the investigation
- Who should be involved - what skills do you need?
- How to respond to anonymous letters
- Identifying misleading and malicious allegations
- How to deal with tips obtained from hotlines etc
- How to decide if you need outside help (forensic accountants
etc)
Managing the investigation
- The need for thorough planning
- How to keep the investigation low-profile
- Understanding the legal issues
- Research - what information can lawfully be obtained
- Forensic evidence and how to obtain it
- Collating information and maintaining the chain of evidence
- Impact of new legislation - Human Rights Act etc
- Knowing when to suspend or dismiss employees
Confronting suspects
- Setting the scene - choice of venue etc
- Planning the interview - do's and don'ts
- How to keep in control
- The use of open questions
- How to recognise when someone is lying
- Interpreting body language
The interview (using role play)
- You will have the opportunity to play the role of both
suspect and interviewer
Communicating the results
- When and how to inform top management
- When to inform regulators / the police / etc
- Managing external coverage
- Dealing with the media / shareholders
- The use of successful fraud investigation as a moral
deterrent
- Rebuilding damaged customer / supplier relationships
©Business Risk Management 2004
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